Xfinity Home Review
September 21, 2021, Staff
We’ve evaluated and ranked
11 popular options to determine
the best home security system
Xfinity Home is Incomplete/Not
We’ve evaluated and ranked
11 popular options to
determine the best home
security system for you.
Xfinity Home is Incomplete/
TrustPilot TrustScore N/A
TrustPilot Customer Reviews N/A
App Store Rating 4.4 Stars
Google Play Rating 4.5 Stars
The biggest challenge with ranking Xfinity Home is that the home security system is seldom reviewed independently from Xfinity itself. Xfinity is primarily a cable tv, internet, and phone provider, and as such, they don’t get much love from consumers.
We’d like to believe that their home security offering is somehow more appreciated than the company in general, but we do not see information to support that.
On a positive note, Xfinity’s home security app did finish fourth based on combined App Store and Google Play reviews.
Read our full Xfinity Home home security review below.
Incomplete Grade: Best Home Security System
4th Place: Best Home Security App
Tied 2nd Place: Best Home Security Monitoring
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Xfinity Home Review, Continued
In an era where consumer reviews drive most purchases, it’s strange and unsettling to find an offering where the company doesn’t seem to actively take steps to encourage reviews. Granted, there’s no rule that states Xfinity Home, or our other Incomplete, Scout Alarm, have to engage on TrustPilot, but if not there, then where?
On a positive note, the smartphone app scored 4.4 on the App Store, and 4.5 on Google Play.
TrustPilot TrustScore Incomplete
TrustPilot Customer Reviews Incomplete
App Store App Rating 4.4/5
Ranked 7th out of 11
Google Play App Rating 4.5/5
Ranked 2nd out of 11
What’s the significance of the TrustPilot TrustScore? We write more about how and why we use it in our methodology here, but in a nutshell, we can’t find another system for collecting and verifying customer reviews with a system as clear and reliable as TrustPilot’s. In fact, TrustPilot removed over 2.2 million fake reviews from their platform in 2020 alone. They’ve bet their business on quality, authentic reviews.
Xfinity Home Customer Reviews
It’s disappointing, but finding reliable, standalone customer reviews for Xfinity Home is challenging. There are plenty of reviews for Xfinity as a cable tv, internet, and phone provider. As a whole, they tend to paint a less than pretty picture.
Home security is a big commitment. It’s best to know what you’re getting into.