SafeStreets — ADT Authorized Provider Review

SafeStreets Review

Based on actual customer experiences, this isn’t really a competition: SafeStreets — ADT Authorized Provider has vastly more satisfied—and verified—customers on independent review portal TrustPilot, giving it the crown for Best Home Security System.

Our research also determined that the ADT Control app was the obvious choice for Best Home Security App. Additionally, ADT has nine state-of-the-art monitoring centers in North America, with over 146 years in business, earning it the title of Best Home Security Monitoring. Plus, ADT is the most trusted name in security. (Harris Brand Tracker, May 2021)

The reviews are clear: you are more likely to rate this choice ‘Excellent/5 Stars’ than any of the other providers.

Read our full SafeStreets home security review below.

SafeStreets Review, Continued

Of our 11 contenders, SafeStreets has the single highest TrustScore on TrustPilot at 4.9 out of 5. Their average score, out of 46,164 reviews as of this writing, was 4.7 stars out of 5, also the highest rating of our contenders. Additionally, the app garnered 4.8 stars on both the App Store and Google Play, which were the top scores in this 11-way contest.

No matter how we sought to measure it, SafeStreets — ADT Authorized Provider came out the winner.

What’s the significance of the TrustPilot TrustScore? We write more about how and why we use it in our methodology here, but in a nutshell, we can’t find another system for collecting and verifying customer reviews with a system as clear and reliable as TrustPilot’s. In fact, TrustPilot removed over 2.2 million fake reviews from their platform in 2020 alone. They’ve bet their business on quality, authentic reviews.

SafeStreets Customer Reviews

46,164 customer reviews is a substantial sample. Combining that volume with TrustPilot’s commitment to weeding out fraudulent reviews, we can look at them with considerable confidence.

This is how those reviews are broken down:

Projecting those reviews forward, we can see that SafeStreets customers are highly likely to rate their experience with the company as “Great” or “Excellent.” Only Cove’s numbers compare, but Cove draws on a significantly smaller review pool, while being saddled with the worst home security app in our reviews.