Link Interactive Review

Link Interactive

Link Interactive’s TrustPilot TrustScore isn’t exactly terrible at 3.7 stars, but we canot recommend any home security providers who don’t have at least four out of five. There are simply better choices.

Link Interactive uses the Alarm.com smart phone app, which has a very solid 4.7 star rating on the App Store, but only 3.8 stars on Google Play.

Read our full Link Interactive home security review below.

Link Interactive Review, Continued

Link Interactive is our only contender with a TrustPilot TrustScore lower than its averaged reviews. That’s 3.7 to 4.15. They use the Alarm.com app, which rates 4.7 on the App Store and 3.8 on Google Play, which is quite a difference.

What’s the significance of the TrustPilot TrustScore? We write more about how and why we use it in our methodology here, but in a nutshell, we can’t find another system for collecting and verifying customer reviews with a system as clear and reliable as TrustPilot’s. In fact, TrustPilot removed over 2.2 million fake reviews from their platform in 2020 alone. They’ve bet their business on quality, authentic reviews.

Link Interactive Customer Reviews

310 customer reviews is not a lot to work with, but we’ve done our best. Because of TrustPilot’s commitment to weeding out fraudulent reviews, we can still look at them with reasonable confidence.

This is how those reviews are broken down:

Projecting those reviews forward, a customer could somewhat expect to be comfortable with their dealings with Link Interactive. But as we’ve stated, we cannot recommend a home security company with a Trust Pilot TrustScore below 4/5.