Link Interactive Review
September 21, 2021, Staff
We’ve evaluated and ranked
11 popular options to determine
the best home security system
for you.
Link Interactive is Not
Recommended.
We’ve evaluated and ranked
11 popular options to
determine the best home
security system for you.
Link Interactive is Not
Recommended.
Not Recommended
Link Interactive

TrustPilot TrustScore 3.7 Stars
TrustPilot Customer Reviews 4.65 Stars
App Store Rating 4.7 Stars
Google Play Rating 3.8 Stars
Link Interactive
Link Interactive’s TrustPilot TrustScore isn’t exactly terrible at 3.7 stars, but we canot recommend any home security providers who don’t have at least four out of five. There are simply better choices.
Link Interactive uses the Alarm.com smart phone app, which has a very solid 4.7 star rating on the App Store, but only 3.8 stars on Google Play.
Read our full Link Interactive home security review below.
5th Place: Best Home Security System
5th Place: Best Home Security App
Tied 9th Place: Best Home Security Monitoring
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Link Interactive Review, Continued
Link Interactive is our only contender with a TrustPilot TrustScore lower than its averaged reviews. That’s 3.7 to 4.15. They use the Alarm.com app, which rates 4.7 on the App Store and 3.8 on Google Play, which is quite a difference.

TrustPilot TrustScore 3.7/5
Ranked 7th out of 11

TrustPilot Customer Reviews 4.65/5
Ranked 3rd out of 11

App Store App Rating 4.7/5
Ranked 3rd out of 11

Google Play App Rating 3.8/5
Ranked 6th out of 11
What’s the significance of the TrustPilot TrustScore? We write more about how and why we use it in our methodology here, but in a nutshell, we can’t find another system for collecting and verifying customer reviews with a system as clear and reliable as TrustPilot’s. In fact, TrustPilot removed over 2.2 million fake reviews from their platform in 2020 alone. They’ve bet their business on quality, authentic reviews.
Link Interactive Customer Reviews
310 customer reviews is not a lot to work with, but we’ve done our best. Because of TrustPilot’s commitment to weeding out fraudulent reviews, we can still look at them with reasonable confidence.
This is how those reviews are broken down:

83.2% 5 Stars
258 out of 310 Reviews

9% 4 Stars
28 out of 310 Reviews

1% 3 Stars
3 out of 310 Reviews

2.6% 2 Stars
8 out of 310 Reviews

4.2% 1 Star
13 out of 310 Reviews
Projecting those reviews forward, a customer could somewhat expect to be comfortable with their dealings with Link Interactive. But as we’ve stated, we cannot recommend a home security company with a Trust Pilot TrustScore below 4/5.