Cove Review
September 21, 2021, Staff
We’ve evaluated and ranked
11 popular options to determine
the best home security system
for you.
Cove is Not Recommended.
We’ve evaluated and ranked
11 popular options to
determine the best home
security system for you.
Cove is Not Recommended.
Not Recommended
Cove

TrustPilot TrustScore 4.8 Stars
TrustPilot Customer Reviews 4.86 Stars
App Store Rating 2.0 Stars
Google Play Rating 2.7 Stars
Cove
Cove had the second highest rating on TrustPilot, which would normally make them a legitimate contender for Best Home Security System of 2021. Unfortunately, Cove’s app scored the worst on both the App Store and Google Play.
That earns Cove a “Not Recommended.”
Read our full Cove home security review below.
2nd Place: Best Home Security System
11th Place: Best Home Security App
Tied 2nd Place: Best Home Security Monitoring
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Cove Review, Continued
Cove’s is a tale of two home security reviews. On one hand, Cove ranked 2nd with TrustPilot’s TrustScore and customer reviews. On the other hand, they scored the absolute worst of all 11 companies for their app on the App Store and Google Play.

TrustPilot TrustScore 4.8/5
Ranked 2nd out of 11

TrustPilot Customer Reviews 4.86/5
Ranked 2nd out of 11

App Store App Rating 2/5
Ranked 11th out of 11

Google Play App Rating 2.7/5
Ranked 11th out of 11
What’s the significance of the TrustPilot TrustScore? We write more about how and why we use it in our methodology here, but in a nutshell, we can’t find another system for collecting and verifying customer reviews with a system as clear and reliable as TrustPilot’s. In fact, TrustPilot removed over 2.2 million fake reviews from their platform in 2020 alone. They’ve bet their business on quality, authentic reviews.
Cove Customer Reviews
2,049 customer reviews is on the smaller end of our home security, but they are a relatively new company. Combining that volume with TrustPilot’s commitment to weeding out fraudulent reviews, we can still look at them with reasonable confidence.
This is how those reviews are broken down:

92.8% 5 Stars
1,901 out of 2,049 Reviews

3.9% 4 Stars
79 out of 2,049 Reviews

1.3% 3 Stars
27 out of 2,049 Reviews

.6% 2 Stars
13 out of 2,049 Reviews

1.4% 1 Star
29 out of 2,049 Reviews
Projecting those reviews forward, a customer could expect to be happy with their dealings with Cove. Sadly, an inadequate app awaits on the other side of purchase and setup.