Brinks Home Review

September 21, 2021, Staff

 

We’ve evaluated and ranked

11 popular options to determine

the best home security system

for you.

Brinks Home is Not Recommended.

 

We’ve evaluated and ranked

11 popular options to

determine the best home

security system for you.

 

Brinks Home is Not

Recommended.

Not Recommended

Brinks Home

TrustPilot TrustScore 3.7 Stars

TrustPilot Customer Reviews 3.98 Stars

App Store Rating 4.7 Stars

Google Play Rating 3.1 Stars

Brinks Home

Brinks Home scores 3.7 stars on TrustPilot, which is the same as Link Interactive. As with them, failing to earn at least 4 stars, and their average customer review of 3.98 stars, earns them a “Not Recommended.”

Their home security app received 4.7 stars on the App Store, which could have put them in the running for Best Home Security App, but a paltry 3.1 on Google Play is unacceptable.

Read our full Brinks Home home security review below.

Tied 7th Place: Best Home Security System

7th Place: Best Home Security App

11th Place: Best Home Security Monitoring

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Brinks Home Review, Continued

Brinks Home rates below our 4 star threshold on both TrustPilot’s TrustScore and average customer reviews, at 3.7 and 3.98 out of 5 each. The iOS app scores nicely at 4.7 on the App Store, but the Google Play counterpart only nets 3.1.

TrustPilot TrustScore 3.7/5

Ranked 7th out of 11

TrustPilot Customer Reviews 3.98/5

Ranked 8th out of 11

App Store App Rating 4.7/5

Ranked 3rd out of 11

Google Play App Rating 3.1/5

Ranked 10th out of 11

What’s the significance of the TrustPilot TrustScore? We write more about how and why we use it in our methodology here, but in a nutshell, we can’t find another system for collecting and verifying customer reviews with a system as clear and reliable as TrustPilot’s. In fact, TrustPilot removed over 2.2 million fake reviews from their platform in 2020 alone. They’ve bet their business on quality, authentic reviews.

Brinks Home Customer Reviews

3,837 customer reviews is on the lower end in this competition. Because of TrustPilot’s commitment to weeding out fraudulent reviews, we can still look at them with significant confidence.

This is how those reviews are broken down:

5 Star Home Security Review

65.5% 5 Stars

2,514 out of 3,837 Reviews

4 Star Home Security Review

8.3% 4 Stars

318 out of 3,837 Reviews

3 Star Home Security Review

4.1% 3 Stars

157 out of 3,837 Reviews

No Star Home Security Review

3.1% 2 Stars

120 out of 3,837 Reviews

No Star Home Security Review

19% 1 Star

728 out of 3,837 Reviews

Projecting those reviews forward, a customer could face a greater than 1-in-5 chance of having a 1 or 2 star experience. And as we’ve stated, we cannot recommend a company with fewer than four stars in either the TrustPilot Trust Score or review average. Brinks Home missed the threshold in both.